Effective Date: 20/06/2025
Wrexham Greenworks ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, services, and related communications, in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
Wrexham Greenworks is the data controller responsible for your personal data. Our contact details are:
Email: leon.benton@wrexham-greenworks.co.uk
Phone: 01978 595490
We may collect and process the following categories of personal data:
Identity Data: name, title, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Transactional Data: details about payments and bookings.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on devices used to access the website.
Usage Data: information about how you use our website and services.
Marketing and Communications Data: your preferences in receiving marketing communications from us and your communication preferences.
We collect data through:
Direct interactions, such as when you fill in forms, make bookings, or communicate with us via email, phone, or website.
Automated technologies, including cookies and similar tracking technologies when you interact with our website.
Third parties, such as payment processors and service providers.
We may send you marketing communications about our services only if you have given consent. You may opt-out at any time by clicking the unsubscribe link or contacting us directly.
We may share your personal data with:
Third-party service providers who perform services on our behalf (e.g., payment processors, IT services).
Regulatory or law enforcement authorities if required by law or to protect legal rights.
Other parties with your consent.
We require all third parties to respect the security of your data and to treat it in accordance with the law.
Your personal data may be transferred to, and processed in, countries outside the UK and European Economic Area ("EEA"). Where this occurs, we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under data protection laws, you have rights including:
The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure (right to be forgotten) in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing.
The right to withdraw consent where processing is based on consent.
The right to lodge a complaint with a supervisory authority (e.g., the ICO).
To exercise your rights, please contact us at the details above.
Our website uses cookies and similar tracking technologies to enhance user experience and analyse website traffic. For detailed information, please see our Cookie Policy [link].
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact:
Wrexham Greenworks
Email: hello@wrexham-greenworks.co.uk
Phone: 01978 595490